Privacy Policy

VDL Bus & Coach bv (hereafter referred to as VDL Bus & Coach) welcomes you to this website and appreciates your interest in our company and our products and services. VDL Bus & Coach places great importance on your privacy. We therefore feel it is important to inform you about how we handle your personal data. This privacy policy applies to all personal data provided by visitors to the website of VDL Bus & Coach. For reasons of transparency, we have described in this privacy policy what we do with this information.

Types of personal data
The personal data processed by VDL Bus & Coach via the website often concerns your contact details, such as a name and email address, a search you enter or a question you ask via the submission form.

In addition, information about you as a visitor to this website, such as your IP address and your click behaviour, may be stored automatically. We often extract this information directly from your visit through the use of ‘cookies’. More information about this can be found in the cookie statement at the end of this Privacy Policy.

We would like to point out that if you visit the website as a business customer, we consider this information to be indirect personal data and we therefore guarantee your privacy.

Purpose of processing personal data
We process data you provide to VDL Bus & Coach via the website for general business purposes, such as providing information about certain products and services. VDL Bus & Coach processes this data exclusively in accordance with the Dutch Data Protection Act (‘Wet Bescherming Persoonsgegevens’). We can then use the stored personal data to contact you. Your data may also be used for sending digital newsletters, if you have given your explicit consent for us to do so. We consider this form of contact to be in VDL Bus & Coach’s legitimate interest.

VDL Bus & Coach is part of the VDL Groep bv. If you apply for a position within VDL Bus & Coach through the website of VDL Groep, your personal data will be utilized for the registration, consideration and processing of your application.

Receiving parties
The processing activities include, at a minimum, the transmission of personal data within VDL Bus & Coach. This website serves as the central point, and personal data is transmitted to the relevant entity that you wish to approach as a business customer or applicant. Of course these personal data will only be transmitted if there is a legitimate reason to do so and only to recipients for whom the personal data are relevant. In some cases your data may be shared with foreign VDL Bus & Coach entities.

If VDL Bus & Coach considers your use of the website to be unlawful, your personal data may be sent to a third-party recipient in connection with the relevant legal procedures.

Buttons are found on our website in various places that provide access to social media channels. If you use these social media buttons, such use is subject to the privacy statement of the social media provider concerned and they store your personal data from that point on. VDL Bus & Coach has no influence on, and assumes no responsibility for, the use of social media buttons on the VDL Bus & Coach website.

Retention period
VDL Bus & Coach does not retain you data longer than is strictly necessary. For the purposes described above, a retention period of 6 months is reasonable. VDL Groep may also retain anonymized data for statistical and analytical purposes.

Your rights
Because we process your personal data you have the right to:
- Submit a request for access to your personal data
- Submit a request to have certain data rectified or removed if the personal data are irrelevant or incorrect
- Submit a request to restrict or object to the processing of personal data
- Submit a request for data portability
- Withdraw your consent

If you wish to exercise any of these rights, please contact: When considering all requests and your rights, VDL Bus & Coach will balance the interests of all concerned and grant your request to the greatest extent possible. If you wish to withdraw your consent, for any reason whatsoever, we are obliged to comply with your request. All personal data you leave on this website are provided voluntarily. However, it goes without saying that we are unable to contact you or provide information if we do not have the correct personal data.

Changes and notifications concerning your privacy
If you have any questions or comments about our processing of your personal data, please contact us at will do our utmost to help you. If you wish to respond to this privacy policy or believe VDL Bus & Coach is not acting in accordance with this privacy policy, we ask that you contact VDL Bus & Coach at If you are not satisfied with the answers you receive, you can always contact the Dutch Data Protection Authority.

To optimize the provided service, the website may place a limited number of ‘cookies’ on your computer. These are small information files that are saved on your computer. The cookies are used for purposes such as keeping track of the interaction with visitors to the website. In connection with this, we use the program Google Analytics, a web analysis service from Google, Inc.

You can control the use of cookies on your computer through your browser settings. Most browsers can be set to refuse cookies or to inform you when you receive a cookie. For instructions on adjusting your browser settings, please consult the instructions provided by the supplier of your browser. Changing the cookie settings in your browser will not restrict your use of the website in any way, but it may affect your use of other websites.

This privacy policy was last amended on 27 July 2018 and is applied to Bus & Coach bv (De Vest 7, 5555 XL, Valkenswaard, The Netherlands). If VDL Bus & Coach chooses to change this privacy policy, we will make it known on this page.